Protect your business' reputation and boost your star ratings
We make it easy for your business to monitor, collect and share customer feedback, ratings and reviews
With more and more consumers turning towards the Internet for recommendations, business owners must pay close attention to their online reviews. While you may have four and five-star reviews on third-party sites such as Google and Facebook, there could be several negative reviews on Yelp and TripAdvisor which could cost you potential clients.
Even the most reputable businesses have experienced a dissatisfied customer from time to time. With the proliferation of social media and online review sites, consumers' voices are amplified more than ever before.
It is important for your business to invest in review monitoring and customer service tools, because customer feedback, whether you're a small or medium sized business brand, can represent a powerful opportunity to improve operations and grow revenue.
Online reviews can also help businesses with local SEO. Google now allows businesses to collect first-party reviews from their customers and publish those reviews on their websites. When properly tagged with Schema.org markup, these first-party reviews display star ratings in a business's organic search results.
Whether it's finding a place to eat dinner, a hotel for your next overseas holiday, choosing your next television, or purchasing new software for your company, reviews are powerful for any business.
Consider these stats from Bright Local's Local Consumer Review Survey:
At Everywhere Digital, we really like to focus on ensuring each client's reviews and reputation is well-managed across the web. Through EverywhereReviewsTM, our review management services, we can assess and resolve any negative publicity being thrown at your business and generate more positive reviews across the most important directories and search engines.
Some of our review management strategies include:
Build a proactive reviews strategy with EverywhereReviewsTM to grow your business and uncover opportunities to improve your operations.
Let's set up a time to talk about EverywhereReviewsTM and all the ways we can help you grow your business online. We'd love to hear about your business.